How Can I Get Help?

You can reach the IT Help Desk

• in person at the Christopher Center for Library and Information Resources (CCLIR).  The Help Desk is located on the first floor between the main computer cluster and Grinders coffee shop
• by phone at (219) 464-5678
• by email at IT.Helpdesk@valpo.edu
• on-line via the online service center and the HEAT Self Service system
• by fax at (219) 464-5056

Hours

Hours for the IT Help Desk during the remainder of August 2008 are listed below.

During move-in weekend, we will be open:

• Saturday 8/23, 9:00am to 6:00pm
• Sunday 8/24, noon to 6:00pm
• Monday 8/25, 9:00am to 9:00pm

IT Help Desk hours for the fall semester begin on Tuesday 8/26 and are as follows:

• Sundays, noon to midnight
• Mondays through Thursdays, 8:00am to midnight
• Fridays, 8:00am to 6:00pm
• Saturdays, 10:00am to 6:00pm

Regular semester hours may not apply during semester breaks, holidays, or summer sessions. Variations on the regular hours are available on the Help Desk phone tree: 464-5678, option 1.

Before you call, email or visit the Help Desk, check the FAQ's on the left.