ValpoNet’s Identity Manger allows you to reset your ValpoNet password after answering several challenge questions.  You must first define your account’s challenge questions by logging on to Identity Manager at: valpo.edu/it/valponet

Defining Challenge Questions

During your first logon you will given the opportunity to define two challenge questions and answers, as well as defining an answer for the Admin Defined Challenge question.  When you choose your User Defined Challenge questions, be sure to select questions that only you will be able to answer correctly.  The answers you define for any of the questions do not need to be true and are not case-sensitive.  For example, you may create the Challenge Question, “What color is the sky?” and define the answer as “green”; just be sure that you can recall the answer you define.

Sample Questions:

• What is your favorite movie?
• Who is your favorite author?
• Who is your favorite athlete?
• Who is your favorite sports team?
• Who is your favorite painter?
• Who is your favorite musician?
• Who was your first crush?
• What is your favorite ice cream flavor?
• In what city was your mother born?
• In what city was your father born?
• What is your first born child’s middle name?
• What is the name of your favorite vacation spot?

Resetting a Forgotten Password

Once your challenge questions have been defined, you may use Identity Manager to reset a forgotten ValpoNet password by clicking the Forgot Password? link at valpo.edu/it/valponet.  You will need to enter your ValpoNet username, and then click the Submit button.

You will be presented with the opportunity to answer the challenge questions previously defined.  To continue, click the Submit button.

After correctly responding to the challenge questions, you are prompted to define a new ValpoNet password.  Important notes:

• Passwords are case-sensitive.
• Passwords must be between 6 and 15 characters in length.
• Passwords must contain at least 1 numeric character.
• Passwords may contain special characters.
• You may not use a previously used password.

Type your new password into both the New password and Retype password fields, then click Submit.

Note: For security reasons, your entry into the password fields are displayed as asterisks.

Password Management

Logging on to ValpoNet Identity Manager at: valpo.edu/it/valponet allows you to manage your password information.  You are presented with several useful links under Password Management:

• Password Challenge Response allows you to change your Challenge questions and answers.
• Password Hint Change allows you create and edit a Password Hint.
• Change Password allows you to change your password.

Password Challenge Response

Clicking the Password Change Response link allows you to change the Challenge questions and/or answers.  Unchecking the Stored Responses? check box displays the response fields.

After making the desired changes to the Challenge Questions and Answers, click the Submit button.

Password Hint Change

Identity Manager allows you to define a Password Hint by selecting the Password Hint Change link.  Type a hint that will assist you in remembering your password into the Password Hint field, and then click the Submit button.  If successful, Success will be displayed in the Define Password Hint dialog box.

Password Change

You may change your ValpoNet password in Identity Manager by clicking the Password Change link.  As noted previously:

• Passwords are case-sensitive.
• Passwords must be between 6 and 15 characters in length.
• Passwords must contain at least 1 numeric character.
• Passwords may contain special characters.
• You may not use a previously used password.

You will need to enter your old password in the Old password field, then enter your new password in both the New password and Retype password fields.  Finally, click the Submit button.